Essilor Laboratories of America Vision Source Essilor Laboratories of America Vision Source

Technical Paper

FAQs

Frequently Asked Questions

Designed for Faster Adaptation and Clearer Vision

What is Truclear™?

  • Truclear™ is a private label progressive addition lens (PAL) exclusive to VisionSource® with product and fabrication exclusive to Essilor Laboratories of America, Inc. (ELOA)
  • Truclear™ is the lens of choice for VisionSource when Varilux® or DEFINITY™ is not an option, and is the product of choice over other progressive lenses

Truclear is available in two versions:
Truclear: Customized to your patients’ eyes
Uniquely designed
(Traditionally Surfaced)

  • Customizes the design based on eye anatomy (retinal curvature and rotational center), minimizing distortion and maximizing vision
  • Eye anatomy impacts your patient’s progressive lens design requirements addressing unique visual needs

Truclear HD™: Performance with more choices
Uniquely designed with High Definition
(Digitally Surfaced)
In addition to the benefits of Truclear, Truclear HD design provides even greater visual clarity, customized for a wider range of frame choices through digital surface technology

  • Subtly re-engineers the lens design to fit your patient’s frame choice
  • The optimized design uses pinpoint accuracy available through digital surfacing technology to customize the lens to individual frame parameters
  • Enhances the width of the horizontal viewing space and adjusts the vertical corridor length (down to 15 mm) — optimizing the design to the frame and patient
  • No additional measurements are required, taking into account frame dimensions and position of the patient’s pupil — the design is customized, enhancing all vision fields

Who should wear Truclear™?
Every presbyope is different — by adjusting the progressive design to the eye anatomy, Truclear™ provides faster adaptation and clearer vision. Patients want choice. Not every patient will opt for premium brands. Truclear gives them additional choice options that offer the benefits patients want.

Why should I trust Truclear over the lenses I already use?
Because Truclear works.

  • 90% of wearers adapt within minutes
  • 85% of wearers experience easy transition between all vision zones
  • 95% of wearers would recommend Truclear to other people

Why a private brand label?
A VisionSource mission is to continually provide competitive advantages and market differentiation to its members. Truclear and Viso™ further that mission.

Is Truclear VSP approved?
No. Under current VSP rules, in order for a lens to obtain VSP approval, it must be available to all eye care professionals. Since Truclear is a private label PAL available only through VisionSource accounts, it is not VSP approved.

How can I explain the product details?

How does High Definition make a difference?
High Definition enhances all fields of vision by subtly re-engineering the lens design to fit the patient’s frame choice. Truclear™ HD™ takes into account the frame dimensions along with the position of the wearer’s pupil — without the need for additional measurements.

Is the Truclear™ design aspherized?
Truclear™ is totally aspherized. Yet, there is no difference between the power measured in the lensometer (distance vision) and the prescribed Rx.

Is progression length and the near vision inset variable included in the design?
Yes, inset is variable as a function of prescription and addition.

Is Truclear™ multidesign by addition and ametropia?
Yes. In addition, Truclear™ is also multidesign by eye anatomy.

How high does the ADD power go?
Up to +3.50 ADD is available for both Truclear™ and Truclear™ HD.

What AR treatment is available with Truclear™ and Truclear™ HD?

  • Truclear™ is available with or without an AR treatment. Of course for an even clearer choice, we recommendVisoorVisoXC™.
  • Truclear™ HD lenses offer the latest PAL technology, which integrates eye anatomy into individual progressive lens design and automatically includesVisoXC, which includes super-hydrophobic and oleophobic technologies.

What is the difference betweenVisoandVisoXC?
Visonon-glare lenses, allow up to 99% of light through the lenses, providing visual clarity while reducing eye fatigue from computer screens, fluorescent lights, and nighttime driving.VisoXC takes it a step further, providing super-hydrophobic and oleophobic technologies for an even easier-to-clean lens — offering long-lasting durability and visual comfort.

Are Truclear™ and Truclear™ HD available with any Crizal family products?

  • Truclear™ is also available with your choice of Crizal, Crizal® Alizé®, and Crizal Alizé with Clear Guard™.
  • Truclear™ HD can be ordered with your choice of Crizal Alizé and Crizal Alizé with Clear Guard, if preferred; be sure to specify this when placing your order.

How do I fit, dispense, and order this lens?

Are there specific fitting measurements?
No, Truclear™ is fit using the typical measurements required for all progressive lenses. With Truclear™ HD, typical frame measurements are needed — as they determine the available visual space so that the best design can be calculated for the frame.

What is the minimum fitting height?
The minimum fitting height for Truclear™ is 17 mm. For smaller frame sizes, Truclear™ HD lenses have a minimum fitting height of 15 mm.

Does Truclear™ fit well in small frames?
Yes. Truclear™ has a suggested minimum fitting height of 17 mm. For smaller frame styles, Truclear™ HD makes it possible to order a fitting height of 15 mm. However, Truclear™ is not a short-corridor PAL, so for fitting heights of less than 15 mm, a short-corridor PAL should be considered, such as Varilux® Ellipse®, DEFINITY™ SHORT™, or SmallFit™.

How do I order these lenses?
Truclear™ and Truclear™ HD can be ordered through your ELOA Laboratories. For the latest listing, please check your VisionSource Web site or contact your Essilor Laboratories Sales Consultant.

Can I order this product through VisionWeb ?
Yes. The goal is that both Truclear™ and Truclear™ HD will be available through Vision Web on or shortly after the initial product launch. For any additional questions, contact your Essilor Laboratories Sales Consultant or your Essilor Laboratory Customer Service Representative.

Who is my key contact for questions about Truclear™ , Truclear™ HD, Viso, and Viso XC ?
Your key contact is your Essilor Laboratories Sales Consultant or your Essilor Laboratory Customer Service Representative.

What if I do not have an account with an Essilor Laboratory?
Refer to the Essilor Laboratory listing via the VisionSource Web site or call Essilor Laboratories Customer Service at 1-800-215-7249, ext 4418.

What is considered an Essilor Laboratory?
Many optical labs offer Essilor products, such as Varilux® and Crizal®. An “Essilor Laboratory” is a lab that is owned by Essilor and is a part of Essilor Laboratories of America, Inc. Only an Essilor Laboratory can provide Truclear™ and Viso.

Is a partner laboratory an Essilor Laboratory?
Yes. However only those partner laboratories that participate in the VisionSource program as defined by Essilor Laboratories of America, Inc. are considered an Essilor Laboratory.

What about Warranties?

What is the warranty for Truclear™ and Truclear™ HD?
These lenses have a 90-day patient satisfaction warranty:

1A: Within 90 days of invoice, if the patient is not satisfied with the PALs, the lab will remake them one time with a fitting change at no charge in the same progressive design and material (or lesser-priced design or material). If the patient still cannot adapt after the no-charge replacement, we will remake the Rx into conventional lenses at full charge on the invoice.

OR:

1B: Within 90 days of delivery, if the patient is not satisfied or cannot adapt to the original progressive lenses and prefers to go directly from the original progressive Rx to conventional lenses, the original progressive lenses will be credited and the conventional lenses will be billed at full charge.

What about physician remakes/redos for Truclear™ and Truclear™ HD?
These lenses offer a one-time replacement at 50% off within 90 days.

What is the warranty for Viso and VisoXC?
These coatings are warranted for 2 years, no limit. Lenses must be replaced in identical form. To qualify, please return the lenses with a copy of the original invoice. For additional questions, please contact your Essilor Laboratories Sales Consultant.

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